Support

Make sure you have granted HealthKit read permissions. Go to Settings > Health > Data Access & Devices > Pulsos+ and enable the categories you want to view. If you use an Apple Watch, verify that data is syncing correctly with your iPhone.

iOS widgets update at a frequency determined by the system. You can force an update by opening the main app. If the issue persists, try removing the widget and adding it again.

The report only includes data available in HealthKit for the selected time period. If you don't have recorded data for a category (for example, blood pressure), that section won't appear in the report.

Pulsos+ uses Apple's purchase system. If you changed devices or reinstalled the app, open Pulsos+ and look for the "Restore Purchases" option on the purchase screen. Restoration is automatic if you use the same Apple ID.

Refunds are handled directly by Apple. Visit reportaproblem.apple.com to request one.

Pulsos+ requires an iPhone with iOS 17 or later. For data such as heart rate, blood oxygen, or sleep, you need an Apple Watch. It also supports data from smart scales and blood pressure monitors that sync with Apple Health.